Privacy Policy

Last updated: 2026

ROLLING OC SERVICES PTY LTD (“we”, “us”, “our”) is committed to protecting the privacy and personal information of our clients, property owners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect personal information when you visit our website, submit an enquiry, request a quotation, or engage our services. This may include, but is not limited to:

Name
Contact details (email address, phone number)
Property address and lot details
Owners Corporation or property-related information
Any other information you voluntarily provide through our forms or communications

2. How We Collect Personal Information

Personal information is collected in the following ways:

When you submit forms on our website (including enquiry or quotation forms)
When you contact us via email, phone, or other communication channels
When you engage our services or request information

We do not knowingly collect sensitive information unless it is required for the provision of our services and provided with your consent.

3. How We Use Personal Information

We use personal information for the purpose of:

Responding to enquiries and requests
Providing management consulting and Owners Corporation services
Preparing proposals, quotations, and service recommendations
Communicating with owners, agents, and relevant stakeholders
Meeting legal, regulatory, and contractual obligations

We only use personal information for purposes directly related to our business activities.

4. Disclosure of Personal Information

We do not sell or trade personal information. Personal information may be disclosed only where necessary to:

Service providers or professional advisers assisting us in delivering our services
Regulatory authorities, councils, or legal bodies where required by law
Other parties with your consent or as permitted under applicable legislation

All reasonable steps are taken to ensure third parties handle personal information securely and confidentially.

5. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored electronically or in physical form and is protected through appropriate administrative and technical safeguards.

6. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe in accordance with applicable law.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. These do not identify you personally. You may disable cookies through your browser settings if you prefer.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The updated version will be published on this website.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

ROLLING OC SERVICES PTY LTD
Shop 3 / 36 Prospect Street
Box Hill VIC 3128
Australia